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Aminserve: Your reliable partner for RDP VPS Dedicated Server VPN since 2010

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Aminserve Terms of Service

 

1. Introduction

This Terms of Service (“TOS”) and Acceptable Use Policy (“AUP”) govern all customers (“You” or “Customer”) who use hosting services provided by AMinServe (“We”, “Our”, “Us”).

By using AMinServe services, you acknowledge that:

  • Customers are solely responsible for their content, activities, and compliance with applicable laws.
  • AMinServe does not monitor, control, or assume liability for customer actions.
  • AMinServe provides infrastructure but is not responsible for how customers use it.

 

2. Modifications

We reserve the right to modify this TOS at any time by posting updates on our website. Continued use after changes indicates your acceptance.

 

 

3. Prohibited Activities and Content

Customers must not use AMinServe services for:

  • Cybercrime: Hacking, unauthorized access, fraud, identity theft, phishing, or stealing financial data.
  • Malware & Exploits: Distributing viruses, spyware, or engaging in DDoS attacks.
  • Illegal Use of VPNs or Proxies: Any usage intended to conceal identity for criminal activity, unauthorized access to systems, or financial fraud.
  • Child Exploitation & Terrorism: Hosting or distributing child abuse materials, extremist content, or terror-related activities.
  • Intellectual Property Violations: Hosting pirated content, stolen software, or trademark-infringing materials.
  • Scams & Fraudulent Schemes: Ponzi schemes, investment scams, fake e-commerce sites, or impersonation.
  • Circumventing Security Measures: Bypassing firewalls, abusing APIs, or probing networks without authorization.
  • Spam & Unsolicited Communications: Sending mass emails, SMS spam, or abusive messages.

AMinServe reserves the right to immediately suspend or terminate services upon detection of prohibited activities, without prior notice or refund.

 

4. System Usage Restrictions

  • Customers may not interfere with server operations, attempt unauthorized access, or make configuration changes without approval.
  • Customers must ensure software, scripts, and websites remain secure. AMinServe is not responsible for securing customer applications.
  • Customers may not run game servers, VPNs, TOR nodes, cryptocurrency nodes, streaming services, or other high-bandwidth services without approval.

 

 

5. Reseller Responsibilities

  • Resellers are fully responsible for all activities originating from accounts they manage.
  • Resellers must act on abuse reports immediately and terminate non-compliant users.
  • AMinServe reserves the right to suspend all reseller-related accounts for unresolved abuse issues.

 

6. Compliance with Law & Cooperation with Authorities

6.1 Customer Responsibility

  • Customers must ensure their use of services complies with all applicable international laws.
  • Customers must respond to abuse complaints within 24 hours.
  • Customers are responsible for any damages resulting from their illegal use of services.
  • Customers acknowledge that they are solely responsible for any actions taken using AMinServe services, including criminal activities, unauthorized access, or financial fraud. AMinServe shall not be held liable for any consequences arising from misuse.

6.2 Government & Legal Requests

  • AMinServe will comply with valid legal requests from law enforcement agencies where required by applicable law.
  • Customer data may be shared if legally required, including IP logs and payment transaction details.
  • AMinServe will not notify customers if prohibited by law.

 

7. Account Suspensions & Terminations

7.1 Immediate Termination for Abuse

  • We reserve the right to suspend or terminate services without refund if a customer engages in prohibited activities.
  • Repeat offenders will be permanently banned from using our services.
  • AMinServe is not liable for any losses resulting from suspension or termination.
  • If an IP address assigned to a customer is blacklisted due to spam, abuse, or illegal activity, AMinServe reserves the right to suspend or terminate the account without prior notice.

7.2 No Refund Policy for Suspended Accounts

  • Services terminated due to AUP violations are non-refundable.
  • Customers are solely responsible for backing up their data before termination.
  • AMinServe is not responsible for lost data due to account suspension.

 

 

8. Payments, Billing & Refunds

8.1 Payment Terms

  • All services are billed in advance on a recurring basis.
  • Non-payment results in service suspension after the due date.
  • Customers must ensure payments are correctly processed before service expiration.

8.2 No Refunds Policy

  • Dedicated servers and domain registrations are non-refundable.
  • Refund requests for other services are handled on a case-by-case basis but are not guaranteed.
  • Disputing a payment (chargeback) will result in account suspension.

 

 

9. Backups and Data Management

  • Customers are solely responsible for conducting regular backups.
  • AMinServe is not responsible for lost, corrupted, or deleted data.
  • AMinServe may remove infringing material without notice if required by law.
  • AMinServe does not guarantee data retention beyond the service period. Data may be permanently deleted within 30 days of termination.

 

10. Warranties & Service Disclaimers

  • AMinServe services are provided “as is” without warranties of any kind.
  • We do not guarantee 100% uptime or uninterrupted service.
  • We are not responsible for damages, financial losses, or legal consequences arising from the use of our services.
  • AMinServe utilizes third-party infrastructure and is not liable for service disruptions caused by external providers.

 

11. Dispute Resolution & Arbitration

  • Any disputes arising from this TOS shall be resolved through binding arbitration in a neutral jurisdiction, in accordance with international arbitration standards.
  • Customers waive their right to file lawsuits in courts and agree to resolve disputes exclusively through arbitration.
  • Each party shall bear its own legal costs unless otherwise determined by the arbitrator.

 

12. Severability & Non-Waiver

  • If any provision of this TOS is deemed unenforceable, the remaining sections remain valid.
  • AMinServe’s failure to enforce any policy does not waive its right to do so later.

 

13. Governing Law & Legal Jurisdiction

This TOS shall be interpreted and enforced according to the principles of international law, without reference to any specific jurisdiction. Any disputes shall be resolved in accordance with applicable laws governing international commercial agreements.